OUR MASTERCLASSES

It is inevitable in your role as a manager that you will have to deal with employees who earn the label 'difficult'. Every team generally has that one (or more) employee who doesn't perform well, or is difficult to deal with, or has a hard time getting along with others, or means well but just doesn't ever quite do what's expected. This session will equip you with the tactics to deal with such employees effectively.

Learn how to grow your business successfully by sharing it with the right people, with the help of this course. The session will cover topics such as growing your network, feeding your network, networking etiquette and much more and give you the confidence to enhance your existing network.

How often have you needed to persuade or influence others to do something? It's a situation that arises almost every day. Some people seem to be able to do it effortlessly, whereas others fall back on the power of their position to enforce what they want. No matter the tactics, influencing skills are critical for success. This session will offer you tools and strategies to help you influence anyone in your life.

We spend most of our waking hours at work, and if your relationship with your boss is a difficult one, it can make all those hours arduous. That's why it's so important to manage your manager. This means building a relationship with them where they think highly of you, advocate for you and help in your career advancement. This session will help you form that kind of a relationship with your manager successfully.

At some point or the other, organizations have gone through a major culture change in order to achieve success or results. Successful change is one of biggest problems that modern organizations face. Changing or improving the culture of a company or team requires focus, accountability and consistency. And it must be led from the top. Without total and complete buy-in from the leadership team, the desired culture will fail. So, as a leader, how can you drive change within your team effectively? Learn the key skills in this online class!

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Intimidated by negotiations? Now you can master the fundamentals of negotiations. In this session, we will look at how to prepare for various forms of negotiation, and explore all the skills that you will need to negotiate confidently and successfully – to do the deals that are right for you.

This session has been designed both for people who love giving presentations, and for those who are less than excited to step up to the podium. It'll help good presenters sharpen their skills, and aid beginners in familiarizing themselves with the fundamentals of giving powerful and effective presentations. Learn to give confident and impactful presentations with the help of this online class.

Today, a creative mindset is necessary for problem-solving. Businesses of all shapes and sizes benefit when creativity is baked into every project and decision. More and more professionals are realizing that the outcomes of their decisions are universally improved with the incorporation of a creative layer in their processes. Creativity opens the door to solutions that tactics alone can’t solve. This session will explore some ways of applying creativity to problem-solving that you can easily emulate.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

With thousands of options out here, how to choose a career that's right for you? Or, what do you when you're interested in a new career? Your career goals or values may have changed; you may have discovered new interests. Maybe, you're stuck in a job that isn't you? Ready for a career change, but have no idea what else you could do – or where to start? This session will help you answer these questions and manage your career path.

Solid time management skills are the key to getting most out of your day. This bestselling session covers the fundamentals of time management. By the end of this class, learners should be able to stop procrastinating, plan better, prioritize their tasks effectively, say no to time wasters and get more done in the time they have.

It is important for all of us to know how to ask for what we want firmly and fairly. By learning how to be more assertive, you can stand up for yourself, and become a strong and confident communicator. This session will look at why assertiveness is important in the workplace, and explore some strategies that you can use to become more assertive.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Being resilient does not mean being impervious to rejection, but it does mean adapting to and coping with adversity in a positive manner. It is not an inherent quality, it can be acquired through learned behaviours, thoughts and actions. Whether you're going through a tough time now or you want to be prepared for the next one, this class will focus on how you can foster resilience.

The reason so many people never fulfill their potential is not due to lack of intelligence, opportunity or resources, but a lack of belief in themselves. To put it another way, too little self-confidence. The good news is that self confidence can be developed over time. In this session, you will learn how to build the confidence needed to overcome your challenges and achieve your goals.

Making conversation at the workplace or in the business context can be awkward. Conversations are supposed to be fun, but many people worry about making small talk. They are concerned that they won’t be able to keep the conversation going, or about what they will say. Keeping a conversation going is something of an art, and one which many of us seem to lack. This session will help you learn how to have constructive and enjoyable conversations with anyone.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

Regardless of where you are eating, proper etiquette at the table is important. If you've ever been nervous about when to put your napkin on your lap, or what fork to use, you may find this session useful. This class covers the dos and don'ts, the ins and outs of business dining and the necessary tips and answers that will help you successfully navigate any dining situation with confidence.

Coping with change may not always be easy, but it is not impossible to learn how to adapt to change effectively. This online session will give you an overview of the change process, explain how we react to change, and introduce some best practices to adopt such as involving stakeholders, practicing open communication, etc.

Managers everywhere want teams that are effective, focused and committed to organizational goals. Teams only perform like this if their managers are motivating them effectively. In this session, learn the foundations of motivating team members, and the actions that should be taken by leaders and managers, which will encourage employees to perform and take ownership of their work.

If you’re living with high levels of stress all the time, you’re putting your entire well-being at risk. We may think that stress is inevitable but you have a lot more control than you might think. The key to a winning mindset is knowing how to effectively deal with tension, anxiety and discomfort. This online class will explore what is stress, it's positive and negative impact on our productivity and health, and suggest a change in our mindset in how we view stress.

Saying no isn't always easy, but it's often necessary. Now you can say goodbye to being a people-pleaser and learn how to confidently say no to someone without feeling bad about it.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Your content is the foundation of your presentation. How you create and structure it can be the difference between audience engagement, and losing them before you’ve made it to the second slide. Additionally, taking the time to understand how effective presentations are structured and then applying this structure to your own presentation will make you appear much more confident and relaxed and fight those presentation nerves. This masterclass will guide you through the steps of structuring your presentation effectively.

Gone are the days when personal branding was only for celebrities or executives. In today's workplace, all professionals must focus on building a strong brand for themselves. Personal branding and perception management is a way of establishing and consistently reinforcing who you are and what you stand for in your career and life. This online class will help you strengthen your personal brand within your organization and beyond.

Sometimes we make logical decisions, but there are many times when we make emotional, irrational, and confusing choices. It would be easy if there were one formula you could use in any situation, but there isn't. Each decision presents its own challenges, and we all have different ways of approaching problems. So, how do you avoid making bad decisions or leaving decisions to chance? This session covers why we make poor decisions and discusses useful frameworks to expand your decision-making toolbox.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

When conflicts arise, it is important to know how to handle them in a tactful, productive and effective manner. This session will equip learners with the tools for managing workplace conflicts and disagreements. The course will explore the sources of conflict, bust myths around conflict, and share healthy methods of handling disagreements.

Most people look forward to spring or summer season, but few can say the same about appraisal season - that time of the year when employees sit down with their managers for an annual performance review. You may find performance appraisals boring, unhelpful, stressful or nerve-wracking. However, performance appraisals can help you reflect on your past and future career. Learn how to prepare for a great appraisal and achieve the best outcome for you and your manager in this online class.

All professionals have had a difficult conversation at some point in time, whether it's giving critical feedback, firing someone, telling a client about a project delay, or telling an employee they aren't getting a promotion. Having difficult conversations may never be easy, but there are ways to make those conversations both productive and as painless as possible. Learn how to manage difficult and critical conversations effectively in this session.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Let's face it, we all have stakeholders we do not get along with. If a person is unskilled at handling difficult people and situations, this can lead to poor productivity, a sour attitude and reluctance to collaborate. This session will equip you with the ability to handle difficult stakeholders or someone you don't like very much. The workshop will cover concepts such as tactics for preventing conflicts, managing disagreements and expectations, staying resilient and de-stressing after a difficult stakeholder interaction.

If you think appearance doesn't count in the workplace, think again! The quality of your work might be the most important thing but your appearance also leaves an important impression on your colleagues, management and customers. The way you look and carry yourself creates an impression on the people you work with. This online session will share a few grooming dos and don'ts to help you achieve a great workplace look.

Fear of public speaking and giving presentations is a common form of anxiety. Many people with this fear avoid public speaking situations altogether, or they suffer through them with shaking hands and a quivering voice. But with preparation and persistence, you can overcome your fear. This session will help you to effectively deal with nervousness before any public speaking event.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

Embrace the concept of design thinking and learn to think out-of-the-box in this engaging session. Design thinking and its stages focus less on copying what competitors do and more on trying to find more innovative solutions that better meet your customers' needs, and this is exactly what we will learn in this online class!

These days, work-life balance can seem like an impossible feat. Technology makes employees accessible around the clock. The compounding stress from the never-ending workday is damaging. It can hurt relationships, health and overall happiness. Work-life balance means something different to every individual. This session will share tips to help you find the balance that's right for you.

Give your leadership skills a jumpstart with this session for first-time managers. This online class will help you develop key leadership skills needed to succeed as a first time leader, and make your transition from buddy to boss smooth and uncomplicated.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Every presenter has faced a situation where they've had to present material to a crowd that is difficult to please or is non-receptive from the start. Either they don’t think your message is very important, or they just don’t want to be there. This can make presentations even more daunting than they really are. This masterclass will help guide you through the steps necessary to deliver a successful presentation to a difficult, tough or high-stakes audience.

If you don't look the part, it's hard to do the job to your best ability. Therefore, it's important for us to dress for success. This session will cover the fundamentals of impactful business grooming for women professionals, along with what is/what is not acceptable to wear at the workplace.

Many believe that good presenters are born, not made. This is simply not true. Sure, there are some people are more relaxed and comfortable speaking in front of others, but everyone can learn the skills and techniques they need to increase their level of confidence and performance when presenting. If you are already good at presenting, and want to learn advanced skills to develop stellar presentation skills, this is the class for you!

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

As a leader, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to give feedback to your employees. Many of us may not know it, but there is a proper way of providing feedback consistently that will produce fruitful results. This online session will outline ways to give feedback to employees, which will get you the outcome you need.

Learn how to grow your business successfully by sharing it with the right people, with the help of this course. The session will cover topics such as growing your network, feeding your network, networking etiquette and much more and give you the confidence to enhance your existing network.

There are many qualities that contribute to a person's achievements and happiness, but there is only one that begets long-term success in all aspects of life: self-discipline. Whether in terms of your diet, fitness, work ethic or relationships, self-discipline is the number one trait needed to accomplish goals, lead a healthy lifestyle, and ultimately, be happy. Learn how to become a master of self-discipline and gain better control with the help of this class.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

One of the most important lessons all professionals must learn is the importance of structured thinking and communication. Many times, we have only a few minutes to communicate an idea or recommendations to a busy executive - then, if they are interested in digging deeper, we could present more details. So how do we make the most of this time, and communicate in a structured manner? This session will focus on the Pyramid Principle - developed by McKinsey - a methodology for structured communication.

We spend most of our waking hours at work, and if your relationship with your boss is a difficult one, it can make all those hours arduous. That's why it's so important to manage your manager. This means building a relationship with them where they think highly of you, advocate for you and help in your career advancement. This session will help you form that kind of a relationship with your manager successfully.

Coaching has gone from being a fad to becoming a fundamental skill. Leaders and organizations have come to understand how valuable it can be, and they're adding 'the ability to coach and develop others' to the ever-growing list of skills they require in all their managers. Unfortunately, few managers know how to make coaching work. If you're looking at improving your coaching skills, this is the class for you.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

Learning to give an great interview is not rocket science. This online class will show you how to dominate any job interview by taking just a few extra steps before it even starts so you can craft the perfect answers and display high levels of competence.

This session has been designed both for people who love giving presentations, and for those who are less than excited to step up to the podium. It'll help good presenters sharpen their skills, and aid beginners in familiarizing themselves with the fundamentals of giving powerful and effective presentations. Learn to give confident and impactful presentations with the help of this online class.

What is your instinctive approach to decision making? If you're naturally optimistic, then chances are you don't always consider potential downsides. If you're very cautious or have a risk-averse outlook, you might not focus on opportunities that could open up. Often, the best decisions come from changing the way that you think about problems, and examining them from different viewpoints. Edward de Bono's 'Six Thinking Hats' can help you look at problems from different perspectives, but one at a time, to avoid confusion from too many angles crowding your thinking.

Solid time management skills are the key to getting most out of your day. This best-selling session covers the fundamentals of time management. By the end of this class, learners should be able to stop procrastinating, plan better, prioritize their tasks effectively, say no to time wasters and get more done in the time they have.

There's nothing more exhilarating than coming up with an innovative idea that's brilliant. It's moments like these that make you feel like you're really great at your job. Your organization's culture supports innovative thinking, but it's your job to come up with the ideas. In this session, you will learn how to ignite the innovator in you, start seeing things in a fresh way and keep your innovation muscles strong and ready to go!

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted for a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.

Did you know that only 7% of what we communicate consists of the literal content of the message? The use of one's voice, tone, intonation, volume, etc. takes up 38% of the communication and body language can take up to 55%. Which is why this session will focus on how to communicate impactfully by focusing on our body language and speech.

We spend most of our waking hours at work, and if your relationship with your boss is a difficult one, it can make all those hours arduous. That's why it's so important to manage your manager. This means building a relationship with them where they think highly of you, advocate for you and help in your career advancement. This session will help you form that kind of your relationship with your manager successfully.

It is no exaggeration to say that interpersonal skills are the foundation for success in life. People with strong interpersonal skills tend to be able to work well with other people, including in teams or groups, formally and informally. They communicate effectively with others, whether family, friends, colleagues or clients. They also have better relationships at the workplace. This session provides an overview of interpersonal skills, and how you can develop these skills further.

Motivation makes things happen. Where there's no will, there's no way. One of the best ways to improve your personal effectiveness is to master your motivation and find your drive. Sometimes it is really easy to get motivated, and you find yourself in a whirlwind of excitement. Other times, it is nearly impossible to figure out how to motivate yourself and you're trapped in a spiral of procrastination. So, how can we beat this? The answer - Work Better Club Sunday Motivation Series! Our Sunday Motivation Series aims at helping our club members stay motivated. During these sessions, we're going to break down the science behind how to become and stay motivated for the long run. We will look at motivation lessons from celebrities, sportspeople, and even mythological and fabled stories.

This online class focuses on etiquette, professionalism and civility at the workplace. It is designed to ensure that we are aware of workplace expectations and manners. By the end of the session, you will have a clear understanding of the etiquette to be displayed in the business context, what is acceptable in the workplace, and what behaviours are best left after hours.

This session has been designed both for people who love giving presentations, and for those who are less than excited to step up to the podium. It'll help good presenters sharpen their skills, and aid beginners in familiarizing themselves with the fundamentals of giving powerful and effective presentations. Learn to give confident and impactful presentations with the help of this online class.

'I meant to get to it, but I ran out of time!?' Sound familiar? We are all guilty of this. Time got away from us and we didn't get to all the things we wanted to accomplish. In order to achieve everything we want to, we need effective planning skills. This session will introduce you to planning rules and techniques to make your life a whole lot easier and far more successful than you ever thought possible.

When we connect with a tribe of people with similar values and beliefs, people who want to grow and succeed, amazing things can happen. Being part of a tribe means you have access to different viewpoints and approaches to problems and challenges. And that's precisely why our Group Coaching Calls are such a powerful and important element for club members. These Coaching Calls will be open to all club members. If you are interested in discussing any aspect of the Live Online Classes conducted in a particular month, or want coaching on a specific topic or theme, this is the right place for you! The calls will be hosted by an expert facilitator, and will largely entail Q and A, group discussions and short coaching sessions on topics put forward by members present on the call.